Prudential is hiring for a Customer Service Professional. 
Pay Range $41,100.00 to $61,300.00 annually ($20+/HR)
Prudential's Financial Wellness Advocates act as the first point of contact with their customers. They strive to provide a customer centric and low effort experience for customers with complex financial need.
Training is provided and this position is completely virtual.
Qualifications:
- Four-year college degree strongly preferred
- FINRA SIE, Series 6 top-off and Series 63 licenses required or must be obtained within 180 days of start date.
- Strong people skills.
- Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the success of a fast moving, inbound service center!
- Annuity/ financial services industry knowledge is a plus.
- Must be able to learn & retain a large amount of technical information in a relatively short period of time.
- Must be receptive to detailed and frequent performance feedback.
- Proficiency with a keyboard and window-based applications, including Internet.
- Proven self-motivation skills.
- Active listening skills.
- Excellent oral and written communication skills.
- Ability to excel in a team environment, as well as work well independently.
- Organization and prioritization skills.
- Ability to think like the customer and financial professional, with a passion to deliver top quality service.
- Training will likely be 9:00am to 5:15pm Eastern Time but will be determined in advance of the training start date. Must be available for these hours ? again, these are in the Eastern Time Zone.
- Job offer is contingent upon successful completion of pre-hire requirements.
- The Annuity call center is open from 8:00am to 6:00pm Eastern Time Monday through Friday. To be considered, candidates must have the flexibility to be able to work any of the shift times within those hours. Actual shift assignments will not be determined prior to hire.