Omni Interactions urgently needs Customer Service Reps to provide excellent support via phone and email.
Omni allows you to set your own hours and earn up to $20/hr. You'll be providing customer service as a 1099 contractor taking inbound phone calls for Fortune 500 companies.
The more hours you work the more you can make. Moreover, as a 1099 contractor you write your own schedule. Omni pays for available time. The more hours you work, the more you earn per hour.
What You?ll Do
- Work from home, or any quiet place with a closed door
- Choosing when & how often you want to work
- Respond to chats, emails, and calls from customers
- Quickly help customers with good solutions
- Solve problems in a creative way
- Document details of calls & customer interactions in the appropriate systems
- Type and talk at the same time
- Navigate multiple systems, programs, and screens at the same time
Qualifications
- Great communication skills (verbal and written)
- Can type 20 WPM or more
- Solid computer skills, including typing and navigation
- Comfortable empathizing and remaining patient with difficult callers
- *Earning Potential
- Noise free environment
- Personal Computer running Windows 11 (some contracts still accept Windows 10) with 1.60 GHz Processor, 4 GB of RAM, 40 GB Free Space (some projects take Apple Computers) and a working, noise-canceling USB headset
- Hard-wired ethernet connection (no Wi-Fi) with 10 Mbps download and 5 Mbps upload minimum