Arise is an online portal that connects you to remote customer service opportunities with big brands.
Intuit TurboTax customers need help navigating the popular tax software. Tax prep experience is not needed to assist customers with troubleshooting and general tech support.
This work-from-home opportunity is available right now on the Arise® Platform.
Please note this is a Business opportunity and not a job.
Responsibilities are as follows...
- Help Intuit customers use Intuit TurboTax software over the phone, and through one-way video chat and screen sharing
- Research, navigate and locate answers for customers on tax preparation by referencing webpages and resources
- Analyze and research tax matters to determine an appropriate course of action for customers
- Document all issues, resolution and follow up actions
- Learn how to use the TurboTax product to resolve customer inquiries accurately and efficiently, on the first contact