The Position Has Been Filled
Virtual Travel Consultant/Customer Service ? Travel Career Program
Work from Home ? Paid Virtual Training for Would-Be Travel Agents ? ?Average Pay $42,000/Yr.? ? Apply from Any State Except California and Alaska
American Express has an virtual training program for people who would like to become Travel Agents with American Express. They provide full online training to become a Travel Agent and, please note that training is PAID.
Upon successfully completing training, you?ll be ready to work for American Express as a Travel Consultant/Customer Service. While the salary is not listed on this listing employee reviews on Glassdoor report an average of $42,000/yr.
Here?s what the company has to say
Get a first-class start to your travel career. If you have a natural flair for exceptional customer service, an aptitude for learning and a true passion for travel, this role is for you. With an intensive 11-week, paid training and mentoring program, here?s your chance to become a highly skilled Travel Consultant. Are you up for the challenge to join a leader in the travel industry?
From learner to leader, see the bigger picture. ? Once you?ve completed the training, you will be ready to take whatever travel request comes your way. ? Here?s just some of what you could be doing each day from home, as an extension of our call center: ? You will delight our premium Card Members with unforgettable and unexpected experiences ? As a consultant, you will refine understanding by asking personalized fact finding questions ? If you are not a travel expert yet, you will know where to look to find the information you need ? You will research, plan and execute customized travel experiences, through booking domestic and international air, car and/or hotel travel arrangements ? At times, you will need to de-escalating a Card Member?s stress, when unforeseen travel situations arise ? You will always put the Card Member?s experience at the forefront of everything you do, reinforcing the WOW and winning their loyalty
Qualifications What you need to thrive. ? Proven ability to provide extraordinary customer service ? Experience servicing customers ideally in travel, hospitality, high-end customer service or sales roles ? A passion for building customer loyalty by carefully listening, building rapport and providing extraordinary customer care, using strong written and verbal communication skills ? Natural consultative skills, with the ability to offer confident recommendations ? Sufficient geography knowledge likely gained by being travel curious or through time spent exploring the world ? The resilience and composure to remain positive under pressure and constantly-evolving circumstances ? Confident computer skills are vital as you?ll be using multiple tools and systems daily ? Ability to thrive in a metric driven environment, with a healthy competitiveness to meet and exceed goals ? The flexibility to work shifts, including nights and weekends